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Humans Accommodating Technology




Infrared IR POS terminal

Watching store/restaurant employees use infrared touch-screen point-of-sale (POS) terminals. The old technology isn’t always very responsive, often has low-resolution input, and runs slowly. Thus the following observed accommodation behaviors:

  • Using a credit card instead of a finger
  • Cutting fingernails to different lengths
  • Pressing harder (irrelevant to an IR technology!)
  • Pressing longer
  • Pressing more often
  • On the software end, designing extra-large icons, to reduce false positive inputs

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